How to

Cleaning your Hearing aids and Bluetooth Connectivity

Keeping your hearing aids clean

A hearing aid consists of several parts, many of which should be cleaned and maintained regularly. For instructions on how to clean a hearing aid, please select your hearing aid style:

Advice before cleaning

Due to the coronavirus, please wear gloves when cleaning hearing aids. If you have behind-the-ear hearing aids, clean the hearing aid surface with wet wipes that do not contain alcohol. For in-the-ear hearing aids, all kinds of wet wipes can be used to clean the hearing aids’ surface.

The microphone inlets can easily get blocked. If you are having problems with your hearing aids, check that the microphone inlets are not blocked.

Before handling a hearing aid, make sure you hold it over a soft surface to avoid damage if you drop it.

How to clean remote microphone systems

It is important to clean Oticon Amigo, ConnectClip and EduMic remote microphone systems when being shared among different users.

Follow these important tips:

• Wear gloves when cleaning Oticon remote microphone transmitter.
• Most types of commercial disinfectant wet wipes can be used for cleaning the remote microphone transmitter.
• Those that are water-based disinfectants are optimal; a solution of 70% isopropanol may be used. Hand sanitizers should not be used.
• Wipe the entire surface of the remote microphone transmitter with the damp disinfectant wipe/towel.
• Take care to avoid directly touching microphone openings with excess liquid. Damp wipe is best.
• After cleaning, discard the gloves and wipes/towel; wash your hands carefully with soap and water or disinfect with a suitable alcohol disinfectant.
• Let the remote microphone transmitter dry for a couple of minutes.

Using the MultiTool for cleaning

The MultiTool is a versatile tool that should be used to ensure the best care, cleaning and performance of your hearing aids:

Multitool for hearing aid cleaning

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional.

Pair your Oticon hearing aids with your smartphone, ConnectClip, or another wireless accessory