How to

Cleaning your Hearing aids and Bluetooth Connectivity

Keeping your hearing aids clean

A hearing aid comprises several components, each playing a vital role in its functionality. These parts include the microphone, amplifier, receiver, and battery. Regular cleaning and maintenance of these components are essential to ensure optimal performance and longevity of the hearing aid. For instructions on how to clean a hearing aid, please select your hearing aid style:

Advice before cleaning

Before cleaning a hearing aid, it’s crucial to heed certain advice to ensure safe and effective maintenance. First, consult the manufacturer’s instructions or seek guidance from a healthcare professional to understand the specific cleaning procedures recommended for your device model.

Ensure that the hearing aid is powered off and that the battery compartment is open to prevent accidental damage. Use specialized tools such as a wax pick or brush provided by the manufacturer to gently remove any debris or earwax buildup from the device’s external surfaces, being careful not to damage delicate components.

Avoid using water, solvents, or harsh cleaning agents that may harm the device. Additionally, work over a soft surface or a cloth to prevent the hearing aid from being scratched or damaged if accidentally dropped. Following these precautions and guidelines can help maintain the integrity and functionality of your hearing aid while keeping it clean and hygienic.

How to clean remote microphone systems

It is important to clean Oticon Amigo, ConnectClip and EduMic remote microphone systems when being shared among different users.

Follow these important tips:

• Wear gloves when cleaning Oticon remote microphone transmitter.
• Most types of commercial disinfectant wet wipes can be used for cleaning the remote microphone transmitter.
• Those that are water-based disinfectants are optimal; a solution of 70% isopropanol may be used. Hand sanitizers should not be used.
• Wipe the entire surface of the remote microphone transmitter with the damp disinfectant wipe/towel.
• Take care to avoid directly touching microphone openings with excess liquid. Damp wipe is best.
• After cleaning, discard the gloves and wipes/towel; wash your hands carefully with soap and water or disinfect with a suitable alcohol disinfectant.
• Let the remote microphone transmitter dry for a couple of minutes.

Using the MultiTool for cleaning

The MultiTool is a versatile tool that should be used to ensure the best care, cleaning and performance of your hearing aids:

Multitool for hearing aid cleaning

Replace the brush when necessary. Simply pull it out of the tool and insert a new fresh brush. Press the new one firmly into the handle.

MultiTool brushes can be purchased from your hearing care professional.

Pair your Oticon hearing aids with your smartphone, ConnectClip, or another wireless accessory