SMS Messaging Policy
How HearAid Audiology Clinic uses text messaging to keep you informed about your hearing care.
Message Types
Appointment reminders, confirmations, and hearing care follow-up notices.
Frequency
Message frequency varies. Typically 1–4 messages per month per active appointment or care cycle.
Opt-Out
Reply STOP at any time to unsubscribe from all SMS messages.
Need Help?
Reply HELP or call us at (719) 345-6152 during office hours.
How You Opt In
You consent to receive SMS messages from HearAid Audiology Clinic in one of the following ways:
In office: By providing your mobile number during intake or at any appointment and verbally agreeing to receive text reminders.
Online: By submitting your mobile number through our website contact or appointment request form and checking the SMS consent box.
Consent to receive marketing messages is not required as a condition of purchasing any goods or services.
Types of Messages We Send
HearAid Audiology Clinic may send the following types of text messages:
• Appointment reminders — Reminders prior to your scheduled hearing evaluation, fitting, or follow-up visit.
• Appointment confirmations — Confirmation of newly scheduled or rescheduled appointments.
• Recall notices — Annual or periodic reminders for recommended hearing re-evaluations.
• Care updates — Brief notifications related to your hearing aids or ongoing hearing care, such as device pickup readiness.
Privacy & Data Protection
HearAid Audiology Clinic takes your privacy seriously. Your mobile phone number and opt-in consent are collected solely to facilitate the SMS communications described above.
We will never sell, share, or rent your mobile number or SMS opt-in data to third parties, affiliates, or lead generators for any marketing or promotional purpose at any time.
All patient health information is handled in accordance with HIPAA. SMS messages sent by HearAid will not contain Protected Health Information (PHI).
Rates, Opt-Out & Help
Message and data rates may apply. Contact your wireless carrier for details on your messaging plan.
To stop receiving messages, reply STOP to any message at any time. You will receive one final confirmation message and then no further SMS communications.
To re-subscribe, contact our office directly at (719) 345-6152.
For assistance, reply HELP to any message or contact us by phone or at the address below.
Contact Us
HearAid Audiology Clinic
3595 E Spaulding Ave, Suite A
Pueblo, CO 81008
Phone: (719) 345-6152
Website: www.myhearaid.com